Terms and Conditions
Effective Date: January 23, 2025
Welcome to Swastik! By accessing or using our website, services, or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before engaging with our platform. If you do not agree to these terms, please refrain from using our services.
Introduction
Swastik is a brand under Swastik Enterprises, dedicated to providing premium-quality A2 ghee while preserving India’s rich heritage and promoting sustainability. These Terms and Conditions govern your use of our website, products, and services.
Eligibility
By using our website or purchasing our products, you confirm that you:
Are at least 18 years of age or have parental/guardian consent.
Have the legal authority to enter into a binding agreement.
Products and Services
Product Description
We strive to provide accurate descriptions and images of our products. However, minor variations in color, size, or appearance may occur due to natural factors and production processes.
Pricing and Availability
All prices are listed in INR and are subject to change without prior notice.
Product availability is not guaranteed and may vary based on demand and stock levels.
Order Acceptance
Swastik reserves the right to accept or decline your order at our sole discretion. We may cancel orders due to inaccuracies, pricing errors, or other unforeseen issues.
Payments
We accept payments via secure methods, including credit/debit cards, UPI, and net banking.
All transactions are processed securely through our payment gateway providers.
Full payment must be made at the time of purchase.
Shipping and Delivery
Orders are processed within 24 hours of receipt.
Standard delivery time is 3-4 business days for domestic orders. International shipping times vary.
Free shipping is available on orders above ₹1500 within India. Additional charges apply for international shipping.
Customers are responsible for providing accurate shipping information. Swastik is not liable for delays caused by incorrect addresses.
Returns and Refunds
Claims for returns or refunds must be made within 7 days of delivery.
Products must be unused, unopened, and in their original packaging to qualify for a return.
Refunds will be processed within 2-7 business days upon approval.
Transit damages must be reported within 24 hours of delivery with supporting photographs and the invoice.
User Responsibilities
By using our website, you agree to:
Provide accurate and complete information during registration and checkout.
Avoid engaging in any activities that disrupt or harm our platform, including unauthorized access or misuse of our content.
Refrain from using our website for illegal or unauthorized purposes.
Intellectual Property
All content on our website, including text, images, logos, and designs, is the intellectual property of Swastik. You may not reproduce, distribute, or use our content without prior written consent.
Limitation of Liability
Swastik is not liable for:
Delays, interruptions, or errors caused by factors beyond our control.
Losses or damages resulting from misuse of our products or failure to follow usage instructions.
Indirect, incidental, or consequential damages arising from the use of our website or products.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please reach out to us:
Email: office@swastikfresh.com
Phone: +918169229423
Address: 43-B, Ashok Vihar Vistaar, Gopalpura Bypass, Tonk Road, Jaipur 302015
By using Swastik’s website and services, you agree to these Terms and Conditions. Thank you for choosing Swastik—where tradition meets quality!