Privacy Policy
Effective Date: January 23, 2025
At Swastik, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or purchase our products. By accessing our website or engaging with our brand, you agree to the terms outlined below.
Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, and shipping address when you make a purchase or sign up for our newsletters.
Payment details such as credit/debit card information or UPI ID for processing transactions.
Non-Personal Information
Browser type, device information, and operating system to improve user experience.
IP address and geolocation data to understand regional preferences and offer tailored services.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. These cookies help us analyze website traffic, personalize content, and remember your preferences. You can manage cookie preferences in your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfillment: To process, ship, and deliver your orders efficiently.
Customer Support: To respond to your queries, process refunds, and provide after-sales services.
Marketing: To send you promotional materials, offers, and updates about new products or policies (only if you opt-in).
Website Improvements: To analyze website performance and optimize user experience.
Compliance: To meet legal and regulatory requirements.
How We Share Your Information
Swastik does not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
Service Providers: With trusted third parties such as shipping partners, payment gateways, and IT service providers for operational purposes.
Legal Obligations: To comply with applicable laws, regulations, or legal proceedings.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.
Data Security
We implement stringent security measures to protect your personal information, including:
SSL encryption for secure transactions.
Regular security audits and updates to prevent unauthorized access.
Restricted access to personal data on a need-to-know basis for employees and service providers.
Your Rights
As a user, you have the following rights:
Access and Correction: You can access and update your personal information by logging into your account.
Data Deletion: You can request the deletion of your personal data by contacting our support team.
Marketing Preferences: You can opt out of marketing communications at any time.
Cookies: Manage or disable cookies through your browser settings.
Children's Privacy
Swastik does not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately, and we will take appropriate action.
Third-Party Links
Our website may contain links to third-party websites. Swastik is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this page regularly to stay informed. Significant changes will be communicated via email or prominent notices on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Email: office@swastikfresh.com
Phone: +918169229423
Address: 43-B, Ashok Vihar Vistaar, Gopalpura Bypass, Tonk Road, Jaipur 302015
By choosing Swastik, you trust us to honor your privacy and deliver exceptional products that reflect our commitment to quality, heritage, and transparency.